The short answer
- Good real estate texts are short, personal and about the other person.
- Use texts to start and warm up conversations; save calls for complex or emotional moments.
- Always adapt a script to your own voice and the person you're writing to.
- Set response-time expectations early so clients know when to expect you.
The rules of a good real estate text
- Keep it short. One to three sentences. If it needs a paragraph, it might need a call.
- Make it personal. Mention something specific: their street, their dog, their new job.
- Lead with them. Business can come up later, naturally.
- One question at most. Make replying easy.
- Sound like you. Rewrite every script in your own words before you send it.
Texts that restart a conversation with your sphere
Texts for past clients
Texts for new leads
Follow-up texts
Boundary texts
Introverted agents especially benefit from setting expectations in writing. It's kinder to clients than silence and easier on you than an always-on phone.
Get 10 more, free
Our free download, 10 Free Texts for Quiet Agents, has ten more ready-to-adapt messages. The full Text-First Script Library covers every stage of a transaction.
When to call instead of text
Use a call (or a meeting) for offers and counteroffers, inspection problems, appraisal issues, anything emotional, and any time a text thread starts to feel tense. A short text to schedule the call keeps it from feeling like an ambush.
A note on compliance
Personal one-to-one texts to people you know are different from bulk marketing texts. If you send automated or mass texts, follow consent and opt-out rules and your brokerage's policies.
Frequently asked questions
Is it professional for a realtor to text clients?
Yes. Texting is a normal, often preferred way to communicate for scheduling, updates and quick questions. Keep important details in writing and use calls for complex or sensitive topics.
What should I text a past client?
Something personal and useful: a home anniversary, a seasonal maintenance reminder, a neighborhood sales update, or simply a note that you thought of them.
How do I text my sphere without sounding salesy?
Make the message about them, keep it short, and leave business out of most messages. Mention what you do only occasionally and lightly.
What's a good first text to a new real estate lead?
Thank them, reference the specific home or question they asked about, and ask one easy question that helps you understand what they want.